We don't just handle tasks—we become an extension of your brand, delivering measurable results with unwavering reliability.
15+ years serving Fortune 500 companies and innovative startups. Our 98.7% client retention rate speaks volumes about our commitment to excellence.
Reduce operational costs significantly while maintaining premium quality. Our transparent pricing model ensures you know exactly what you're paying for.
From 5 to 500+ agents, scale your operations seamlessly. Our flexible infrastructure adapts to your business growth in real-time.
Leverage cutting-edge AI automation while maintaining the empathy and nuance only humans can provide for exceptional customer experiences.
True 24/7/365 support across multiple time zones. Your customers never wait, and neither does your business growth.
Your success is our priority. Each client gets a dedicated account manager who understands your business inside-out.
Deliver world-class customer experiences with our omnichannel support solutions.
Accelerate revenue growth with our proven sales outsourcing strategies.
Expert technical assistance that keeps your customers productive and satisfied.
Streamline operations and reduce overhead with our comprehensive back-office services.
Complete e-commerce management to maximize your online sales potential.
Build high-performing teams with our specialized recruitment outsourcing.
Your data security and regulatory compliance are our top priorities. We maintain the highest industry standards.
International standard for information security management systems
Rigorous security, availability, and confidentiality controls
Full compliance with EU data protection regulations
Highest level of payment card data security
Protected health information security for healthcare clients
Advanced cybersecurity with continuous verification
"Connectora BPO transformed our customer support operations. Within 3 months, our CSAT scores jumped from 78% to 94%, and our operational costs dropped by 55%. They're not just a vendor—they're a true strategic partner."
"The level of professionalism and expertise is unmatched. Connectora scaled our support team from 10 to 150 agents in just 6 weeks without compromising quality. Their transparent reporting keeps us in complete control."
"We've worked with 4 BPO providers over the years. Connectora is the only one that truly understands our brand voice and delivers consistent quality. Our customer retention improved by 28% in the first year."
Join 500+ companies that trust Connectora BPO for their mission-critical business processes. Let's discuss how we can help you scale smarter and save bigger.